FAQ,s

Orders

How do I place an order?

Simply browse our store, select your product, choose your size/variant, and click “Add to Cart.” Then proceed to checkout and complete your purchase.

 

 

Shipping

How long does shipping take?

Estimated delivery times:

  • USA: 3–7 business days

  • International: 7–20 business days

Processing time (before shipping) is typically 2–5 business days. Exclude bulk order.

 

 

How can I track my order?

Once your order ships, you will receive a tracking number via email so you can monitor delivery in real time.

 

 

Do you ship internationally?

Yes, we ship worldwide. Shipping times and costs vary depending on your location.

 

 

Products

Why does my item look slightly different from the photos?

All products are printed on demand, so:

  • Colors may vary slightly depending on your screen

  • Placement or size may differ slightly due to production processes

This is completely normal with custom-made products.

 

 

What kind of products do you sell?

We offer custom-designed print-on-demand products fulfilled by our partners

 

 

Returns & Refunds

What is your return policy?

Because each item is made to order:

  • We do not accept returns for buyer’s remorse or wrong size

  • We only replace or refund items that are damaged, defective, or incorrect

 

 

What if I receive a damaged or wrong item?

We’ve got you covered.

Please contact us within [X days] of receiving your order and include:

  • Your order number

  • Clear photos of the issue

We will arrange a replacement or refund.

 

 

Payments

What payment methods do you accept?

We accept all major payment methods supported by Shopify, including credit/debit cards and other secure payment options.

 

 

Is my payment information secure?

Yes. All payments are processed securely through Shopify using encrypted technology.

 

 

Can I change my shipping address?

  • Once the item has been fulfilled or shipped, we are unable to modify the address

If the package has already been shipped, you may need to contact the shipping carrier directly.

We are not responsible for orders delivered to incorrect addresses provided at checkout.

Other Questions

Will I be charged customs or import fees?

For international orders, customs fees or import taxes may apply depending on your country. These charges are the customer’s responsibility.

 

 

How can I contact you?

If you have any questions, feel free to reach out:

Email: [your email]
Store Name: HANDING Artist Design
Website: https://456a8c-c2.myshopify.com/

 

 

Thank you for shopping with us!